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SMS Opt-In Flow & Consent Disclosures
This page documents the exact opt-in process and required disclosures for SMS messages
sent from a VoiceAgent business number. Consumers opt in either through the web form below
or by texting the agent first. No messages are ever sent to a consumer until they
complete a double opt-in (reply YES).
Web opt-in form
Request SMS replies from your agent
Consumers may also opt in here. Enter your details, read the consent statement, and
check the box to agree. We send a confirmation text; you reply YES to complete the
double opt-in. No messages are sent unless you submit this form (with the box checked)
or text the agent first.
Almost done. We've sent a confirmation text to your number. Reply
YES to that message to start receiving SMS replies. You can reply
STOP at any time to opt out, or HELP for help.
The call-to-action — where consumers are invited to opt in
Each agent publishes their VoiceAgent business number on their own real estate
listings, yard signs, business cards, email signature, and website. The invitation
appears as shown below, with the SMS program disclosures presented at the point of
opt-in. (Example uses a sample agent, Jordan Blake, and a live program number.)
JORDAN BLAKE · LICENSED REAL ESTATE AGENT
Text me at (617) 751-1527
Questions about a listing or want to book a showing? Send a text and I'll reply personally.
By texting this number you agree to receive recurring SMS replies from Jordan
Blake's office (powered by VoiceAgent, operated by CDD Ventures LLC) about your
real estate inquiry, including scheduling and appointment confirmations. Message
frequency varies. Message & data rates may apply. Reply STOP to opt out, HELP for
help.
Privacy Policy ·
Terms & Conditions.
Business / Brand: VoiceAgent, operated by CDD Ventures LLC
Service: A customer-care messaging service used by licensed real estate
agents to reply to consumer inquiries.
Opt-in methods: (1) Web form — the consumer submits the opt-in form at
the top of this page with an unchecked consent checkbox; or (2) Consumer-initiated — the
consumer texts the agent's published business number first. Both are confirmed by a double
opt-in keyword (YES) reply before any further messages are sent.
Message types: Direct replies to the consumer's real estate questions,
plus appointment scheduling and confirmation messages they request.
Message frequency: Recurring; varies by conversation. Messages are only
sent in direct response to messages the consumer sends. No unsolicited or marketing
messages are sent.
Where the number is published: The agent's own real estate listings,
yard signs, business cards, email signature, and website — the consumer texts it to ask
a question.
The example below uses a sample agent, Jordan Blake. In production the
agent's real name appears in place of the example.
Step 1
Consumer texts the agent's business number first
Consumer sends the first message
Hi, I'm interested in the listing on Oak Ave. Is it still available?
Step 2
Consumer immediately receives a consent request — no other message is sent
Hi, I'm interested in the listing on Oak Ave. Is it still available?
Jordan Blake's office here. You contacted us about real estate. Reply YES to receive recurring SMS replies to your inquiry, including scheduling and appointment confirmations. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help.
Consent message sent word-for-word:
"Jordan Blake's office here. You contacted us about real estate. Reply YES to receive recurring SMS replies to your inquiry, including scheduling and appointment confirmations. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help."
Step 3
Consumer replies YES to give explicit consent
Hi, I'm interested in the listing on Oak Ave. Is it still available?
Jordan Blake's office here. You contacted us about real estate. Reply YES to receive recurring SMS replies to your inquiry, including scheduling and appointment confirmations. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help.
Step 4
Consumer receives confirmation — replies begin
You're confirmed. Jordan Blake's office will reply to your real estate questions via SMS. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe. How can we help?
Required disclosures included in our opt-in
| Program / brand | VoiceAgent (operated by CDD Ventures LLC), messaging on behalf of the consumer's real estate agent. |
| Message types | Replies to the consumer's real estate questions; appointment scheduling and confirmations. |
| Message frequency | Recurring; varies by conversation. Only sent in reply to the consumer's own messages. |
| Cost disclosure | "Msg & data rates may apply" — stated in the consent message. |
| Opt-out | Reply STOP (also STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT) at any time to stop all messages. |
| Help | Reply HELP for support contact information. |
| Privacy Policy | voiceagentapp.com/privacy — states mobile information is never shared with third parties for marketing. |
| Terms & Conditions | voiceagentapp.com/sms-terms.html |
What this flow guarantees
- The consumer always texts first — no unsolicited or marketing messages are ever sent
- Explicit consent is obtained via an SMS keyword (YES reply) before any reply is sent
- The consent message names SMS text messaging, the message types, and the frequency
- Opt-out (STOP) and HELP instructions appear in the consent and confirmation messages
- "Msg & data rates may apply" is included in the consent message
- Consent is collected in the messaging thread itself — not bundled into terms or privacy policy
- Consumers who do not reply YES receive no further messages
Opt-In Type: WEB_FORM (unchecked consent checkbox) and VIA_TEXT — both confirmed by double opt-in SMS keyword (YES reply)
Opt-Out: Reply STOP at any time · Help: Reply HELP · Resume: Reply START